Privacy Policy

Introduction

At Debt GPS, we understand that your financial information is among your most sensitive personal data. This Privacy Policy explains how we collect, use, protect, and handle your personal and financial information when you use our debt management and financial guidance services.

We are committed to maintaining the highest standards of privacy protection and will never compromise your trust by selling, renting, or sharing your personal information with third parties for their marketing purposes.

Information We Collect

Personal Information

When you use our services, we may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address
• Financial Information: Income details, debt amounts, credit information, and financial goals
• Account Information: Username, password, and account preferences
• Usage Data: How you interact with our platform and services

Automatically Collected Information

We may automatically collect certain technical information including:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our platform
• Referral sources and exit pages

How We Use Your Information

We use your information exclusively to provide and improve our debt management services:

• Service Delivery: To provide personalized debt management guidance and financial planning
• Account Management: To create and maintain your account and preferences
• Communication: To send you service updates, educational content, and support responses
• Security: To protect your account and detect fraudulent activity
• Improvement: To enhance our services and develop new features

Information Protection and Security

We implement robust security measures to protect your sensitive information:

• Encryption: All data transmission is protected using industry-standard SSL encryption
• Secure Storage: Your data is stored on secure servers with restricted access
• Access Controls: Only authorized personnel have access to your information on a need-to-know basis
• Regular Audits: We conduct regular security assessments and updates
• Staff Training: Our team is trained in privacy protection and data security best practices

Limited Information Sharing

We may only share your information in the following strictly limited circumstances:

• With Your Consent: When you explicitly authorize us to share specific information
• Service Providers: With trusted partners who help us operate our services (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or legal process
• Business Protection: To protect our rights, property, or safety, or that of our users

Important: Even in these limited cases, we share only the minimum information necessary and ensure appropriate privacy protections are in place.

Your Rights and Choices

You have several important rights regarding your personal information:

• Access: You can request to see what personal information we have about you
• Correction: You can update or correct your personal information at any time
• Deletion: You can request deletion of your personal information (subject to legal requirements)
• Data Portability: You can request a copy of your data in a portable format
• Communication Preferences: You can opt out of non-essential communications
• Account Closure: You can close your account at any time

Data Retention

We retain your personal information only as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

When your information is no longer needed, we securely delete or anonymize it according to industry best practices.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how our services are used

You can control cookie settings through your browser preferences, though disabling certain cookies may affect site functionality.

Third-Party Links

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit, as we are not responsible for their privacy practices.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take immediate steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing notice through our platform

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.